The protection of your personal data is a matter of particular importance to us. We process your personal data exclusively in accordance with applicable legal provisions — in particular the General Data Protection Regulation (GDPR), the Austrian Data Protection Act (DSG) and the Telecommunications Act (TKG 2021).
This Privacy Policy informs you about the nature, scope and purpose of the processing of personal data in connection with our website.
Controller
imi Fertility Clinic
Dorotheergasse 7, Top 19 and 20
1010 Vienna, Austria
Tel.: +43 1 513 06 07
E-Mail: info@imi.co.at
Web: www.imi.clinic
Processing of personal data when visiting the website
Server log files
When you visit our website, the hosting provider automatically collects and stores information in so-called server log files, which your browser transmits automatically. This information includes in particular:
- Browser type and version
- Operating system used
- Referrer URL
- Hostname of the accessing device
- Date and time of the server request
- IP address (truncated/anonymised)
Purpose of processing
Ensuring the smooth operation of the website, system security and error analysis.
Legal basis
Art. 6(1)(f) GDPR (legitimate interest).
Retention period
Maximum 14 days.
Contact form and e-mail
When you contact us via the contact form or by e-mail, we process the personal data you provide (e.g. name, e-mail address, content of your enquiry).
Purpose of processing
Handling your enquiry and communication.
Legal basis
Art. 6(1)(b) GDPR (pre-contractual measures) or Art. 6(1)(f) GDPR (legitimate interest in responding to enquiries).
Retention period
6 months following the conclusion of the enquiry.
Please do not transmit sensitive health data via these channels. For medical enquiries, please use the secure communication channels we provide.
Special categories of personal data (health data)
Where health data is processed in connection with the use of our medical services, this is done exclusively in accordance with Art. 9(2)(h) GDPR in conjunction with § 51 DSG (treatment in the healthcare sector). Such processing does not take place via the website itself, but within the context of medical care.
Cookies and consent management
Our website uses cookies and similar technologies. Cookies are only set if you have given your express consent via our cookie consent tool, unless they are strictly technically necessary.
Cookie categories
- Technically necessary cookies (Art. 6(1)(f) GDPR)
- Statistics and analytics cookies (Art. 6(1)(a) GDPR)
- Marketing cookies (Art. 6(1)(a) GDPR)
SYou may withdraw your consent at any time via the cookie settings.
Web analytics and third-party providers
Google Analytics (GA4)
Where you have given your consent, we use Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The information collected (e.g. truncated IP address, usage behaviour) is generally transmitted to Google’s servers. A transfer of data to the United States cannot be excluded.
Legal basis
Art. 6(1)(a) GDPR (consent).
Third-country transfer
The transfer is made on the basis of the EU–US Data Privacy Framework.
Retention period
14 months.
Google Tag Manager
We use Google Tag Manager. This tool does not itself process any personal data; it serves solely to manage website tags.
Legal basis
Art. 6(1)(a) GDPR.
Google Maps
Google Maps is only loaded following your consent. The provider is Google Ireland Limited.
Legal basis
Art. 6(1)(a) GDPR.
Google Conversion Tracking
Where you have given your consent, we use Google Conversion Tracking to measure the effectiveness of advertising campaigns.
Legal basis
Art. 6(1)(a) GDPR.
Newsletter
You may subscribe to our newsletter. For this purpose, we process your e-mail address. Registration is carried out using a double opt-in procedure.
Legal basis
Art. 6(1)(a) GDPR.
Retention period
Until withdrawal of consent.
You may unsubscribe from the newsletter at any time via the unsubscribe link or by e-mail to info@imi.co.at
Data security
We employ appropriate technical and organisational security measures (e.g. SSL encryption) to protect your data against loss, misuse and unauthorised access.
Your rights
You have the right to:
- Access (Art. 15 GDPR)
- Rectification (Art. 16 GDPR)
- Erasure (Art. 17 GDPR)
- Restriction of processing (Art. 18 GDPR)
- Data portability (Art. 20 GDPR)
- Withdrawal of consent given (Art. 7(3) GDPR)
- Objection (Art. 21 GDPR)
If you are of the opinion that the processing of your personal data is in breach of data protection law, you have the right to lodge a complaint with the Austrian Data Protection Authority.
Changes to this Privacy Policy
We reserve the right to update this Privacy Policy as necessary to reflect changes in the legal position or technical circumstances.
Last updated: February 2026
